Cancellation and Refund Policy

At Skinova Aesthetics, we value our clients and aim to provide the highest quality of care and services. To ensure a smooth and fair process for everyone, please review our Cancellation and Refund Policy:

Rescheduling or Cancellation Before 24 Hours:

If you wish to cancel or reschedule your appointment, please provide at least 24 hours notice.
In cases of cancellations made 24 hours before your appointment, a full refund of your payment will be processed within [insert time frame, e.g., 5-7 business days].

Cancellations or No-Shows Within 24 Hours:

If you cancel your appointment within 24 hours or fail to attend, the payment made will not be refundable.
Rescheduling within this period may incur an additional fee, at our discretion.

Refund Policy for Completed Treatments:

Once a treatment has been carried out, the payment is non-refundable. Aesthetic treatments involve the use of time, products, and expertise, and results may vary based on individual circumstances.

Commitment to Client Satisfaction:

If you have concerns about your treatment results, we encourage you to contact us immediately. While refunds cannot be offered for completed treatments, we will make every effort to address your concerns through touch-ups or corrective measures, where applicable.

Changes of Mind:

If you decide not to proceed with treatment and notify us at least 24 hours before your appointment, your payment will be refunded in full.

By booking an appointment at Skinova Aesthetics, you agree to the terms outlined in this policy. For further inquiries or assistance, please contact us at the given contact details.