Privacy Policy

1. Information We Collect

We may collect and process the following data about you:

Personal Information: Name, address, email address, phone number, and payment details.
Health Information: Details relevant to your treatment, such as medical history and photographs (with your consent).
Communication Records: Information shared via email, phone, or forms submitted on our website.

2. How We Use Your Information

Your information is used to:

Provide, manage, and personalize our treatments and services.
Process payments and maintain financial records.
Respond to your inquiries and schedule appointments.
Send appointment reminders or promotional offers (with your consent).
Comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage and encrypted communication methods.

4. Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications at any time.
Request a copy of the information we hold about you.
Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

5. Data Retention

We keep your personal information only for as long as we need it to:

• Provide our services effectively

• Comply with legal requirements

• Maintain proper business records

For medical and treatment information, we follow healthcare regulations that require longer retention periods to:

• Ensure continuity of care

• Meet professional standards

• Fulfill legal obligations

6. Changes to This Privacy Policy

We will periodically review and update this policy to reflect current practices. When we make changes, we will immediately post the revised version here with a clear effective date. Additionally, we encourage you to check this page regularly, as continued use of our services after updates constitutes acceptance of the new terms.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email : skinovaaesthetics@gmail.com
Phone : 020 4610 0942 or 07534935379
Address : 61 Hulse Avenue, Barking, IG11 9UP, United Kingdom